Collection of Personal Information
Personal information is any information that can be used to identify you. Optimal Communications will only collect your personal information (such as name, email, phone number, date of birth, bank account details and postal address) with your full written/authorised consent. We may collect this personal information in many different ways, including:
- when you apply to become a member of www.clubyickketyyak.com, attend our Clinical Program at Once Upon A Time Therapy Centre or the home based training program.
- when you contact us with an inquiry or booking
- when you participate in our consumer promotions or other marketing activities with your full permission
Use of Personal Information
Your personal information may be used to:
- provide our products and services to you
- administer and manage our products and services
- promote and market our products and services where relevant to you
- information on new products and services or upcoming events
- research, develop and improve our products and services
We do not make the contact details of our members available to other related organisations with out your permission. We also work to ensure that footage provided on the program has gained the authority from families. Footage that involves students that benefits teaching in the parent training program will be secured under locked passwords to protect confidentiality of our attendees. Families that attend the program will be issued the details of those passwords. Please contact our office by email if you are needing support with this.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes. If you are concerned about how your information is used, you should check back at our Web site periodically, we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward.
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
We do not partner with or have special relationships with any ad server companies. We do not set any cookies.
We only collect personal information from you with your consent and do not collect information from you unless you provide it to us voluntarily and knowingly. There are some features of our websites that require registration. If you do register, we will only use the information you supply for the purpose of providing the products, product information or services you request.
Websites operated by Optimal Communications may contain links to other sites operated by third parties. Optimal Communications makes no representations or warranties as to the privacy practices of any third-party site and is not responsible for the Privacy Policies of other sites.
Consumer Promotions and Market Research
Optimal Communications will not use the personal information you supply to us when taking part in our promotions for the purposes of facilitating the operation of the consumer promotion unless we have gained your permission in writing.
That information may not also be used for future promotional, marketing, product development and publicity purposes unless you indicate otherwise. You may opt-out from receiving communications from us at any time and this can be achieved by clicking the unsubscribe link on emails sent to you.
Personal Information Access
If personal information changes or if you no longer wish us to keep your personal information on file contact us and we will correct, update or remove your records. If you believe we have inaccurate or incomplete information about you, you may ask us to correct it.
If you wish to access your personal information or have any questions in relation to our treatment of your personal information, please contact Optimal Communications by email at firstname.lastname@example.org.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our web site to notify you of these changes and we will use, for these new purposes, only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our web site periodically.
If you feel that this site is not following its stated information policy, you may contact us at the addresses or phone number shown on the Contact Us page.